FAQ’S

  • IS THERE A WAIVER OR AGREEMENT I MUST SIGN?

 
  • ANSWER: EVERY CLIENT WHO RESERVES THE EQUIPMENT MUST SIGN A RENTAL AGREEMENT WHICH INCLUDES A WAIVER AND RELEASE FORM.

  • HOW LONG CAN I RENT OUT THE RENTAL?

  • **ANSWER: INFLATABLES CAN BE RESERVED FROM 2 TO 8 HOURS. WE ARE OPEN TO CUSTOMIZED TIMES IN ORDER TO MEET YOUR NEEDS WHICH WOULD BE OUTLINED IN CONTRACT.

  • WHAT SAFETY FEATURES ARE THERE TO ENSURE SAFETY?

  • **ANSWER: EACH BOUNCE HOUSE HAS SPECIFIC SAFETY PRECAUTIONS AND WARNINGS LISTED, IT IS RESPONSIBILITY OF THE CLIENT RESERVING EQUIPMENT TO ENSURE THE RULES AND SAFETY PRECAUTIONS ARE BEING EXECUTED.

  • WHERE CAN RENTALS BE USED?

  • **ANSWER: ALL INFLATABLES MUST BE PLACED ON LEVEL GRASS AREA (CANNOT BE SET UP ON CONCRETE) – PLEASE NOTE EQUIPMENT WILL NOT BE SET UP IN THE EVENT OF RAIN OR THREAT OF RAIN.

  •  HOW EARLY CAN BOUNCE HOUSES GET SET UP?

  • **ANSWER: EQUIPMENT WILL BE DELIVERED AND SET UP AT LEAST 30 MINUTES PRIOR TO START OF EVENT. BREAKDOWN WILL OCCUR EXACTLY 5 MINUTES AFTER EVENT TIME. PLEASE NOTE WATERSLIDES MUST BE DRAINED AND DRY AND WILL REQUIRE ADDITONAL 30 MINUTES BEFORE BREAKDOWN FOR DRYING.